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Important Updates at MRC – Streamlined Booking, Payment, and Cancellation Policies

Effective Tuesday, September 5th, 2023, Mountainside Racquet Club (MRC) is implementing new policies and procedures for booking open tennis court time. We're committed to providing an enhanced experience for our members and guests, and these changes aim to streamline the reservation process.

1. Online Booking through AceSpace Account

Starting from September 5th, all open tennis court time at MRC must be booked online through your AceSpace account. This online booking system provides a convenient and efficient way to secure your court time. We've made this change to make the reservation process smoother and more accessible.

2. Payment at the Time of Reservation

To confirm your reservation, full payment is now required at the time of booking. This ensures that you have guaranteed court time and helps us manage our schedule effectively. We appreciate your understanding in this matter.

3. Cancellation Policy

We understand that plans can change. If you need to cancel your court time, please provide us with at least 24 hours' notice. While we cannot offer a refund for cancellations, we will provide you with a future credit at MRC. This allows us to accommodate other members and guests effectively.

4. Senior Court Time

We're pleased to offer senior court time from 12:00-4:00 p.m. Monday through Friday at a special rate of $40 per hour. To access this discounted rate, reservations must be made at the front desk and prepaid at the time of reservation. The same cancellation policy applies, with future credits provided for cancellations with 24 hours' notice.

We believe these changes will enhance your experience at MRC and make it easier to secure your preferred court time. We appreciate your cooperation in adhering to these updated policies.

For any questions or clarifications regarding these policies, please feel free to contact us. Thank you for being a part of the Mountainside Racquet Club community.

We look forward to seeing you on the courts!


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